Inn on The Creek Policies

Check-in: 3:00pm
Check-out: 11:00am
If you need to check in after 7pm please give us a call so we can best assist you.

Children

In keeping with the Manor’s calm and elevated setting, we are pleased to welcome guests aged 14 and older, as the property is not designed for younger children.

Cancellation & Modification

72 Hour Cancellation and Modification Policy: Reservations may be canceled or modified (including shortening the length of stay or requesting an early departure) without penalty up to 72 hours prior to your scheduled arrival date (by 3:00 PM local time). After this deadline, any cancellation or request to shorten your reservation will incur a penalty of one night’s room rate plus applicable taxes per room night. Early departures or shortened stays after the 72-hour window are subject to the same policy. We are unable to make exceptions except in documented emergencies at management’s sole discretion. No refunds or adjustments will be issued for nights not used once the cancellation/modification window has passed. Guests are strongly encouraged to notify us of any changes in planned length of stay as early as possible. For 2-3 rooms, a one week notice is required for any room cancellation. For a block of rooms (such as weddings, family reunions, group retreats, and other events), 45 days is required for any room cancellation. In the event you must cancel or shorten your length of stay in less than your specified time, the cancellation fee of one night's room rate plus tax is assessed per room night reservation.  In the event you must cancel reservations, you agree to keep record of your cancellation in the form of a cancellation email or cancellation number.  An unconfirmed email or voicemail left to cancel room reservations does not constitute a cancellation under these terms and conditions.  All no-shows are billed at full nights room rate. Add-on packages cancelled less than 72 hours before standard arrival time (3pm) are non-refundable.

Pets

1. Tonkawa and Bungalow One are our only pet friendly rooms.

2. Inn on the Creek has a non-refundable Pet Rooming Fee of $25 per stay.

3. Pet must be gentle, well domesticated, with no vicious tendencies.

4. Pet must have current shot records.

5. Pet must be able to be left alone without barking or chewing.

6. While pet is in any public or common place on the grounds of the Inn, guest agrees to keep pet contained on a leash.

7. Guest agrees not to bring pet into the brunch area at any time, to keep your pet away from the lobby during the evening wine reception, and away from any area where food is being served.

8. If your pet creates a disturbance or becomes aggressive to any guest or other person in the hotel, the owner agrees to remove the pet promptly from the hotel upon request unless a mutually acceptable compromise can be met.

9. The owners agree to be present or remove their pets from the room during housekeeping service or while any hotel staff is present in the room.

10. If any damage occurs to your room or Inn as a result of your pet’s behavior, any repairs and/or cleaning bills will be charged to the credit card on file.

11. Pets are not permitted on the furniture at any time.

12. Please do not use our towels to wipe your pet’s muddy or wet paws.

13. For your pets safety please keep identification on your pet at all times.